Our financial planning methodology

Learn more about how we combine professional expertise, transparent consultations, and ongoing support to deliver tailored financial planning solutions. Our approach is designed to provide clarity, confidence, and compliance with Australian standards.

Meet our team

Experience and dedication matter

Jordan Taylor professional portrait

Jordan Taylor

Lead Consultant

1
12 Years experience
Financial planning

Master of Finance Sydney University

Harper Advisory

Key skills

Communication
Risk analysis
Client engagement

Methodologies

Consultative planning model
Compliance-focused reviews

Achievements

Recognised industry speaker

Award for client service

Certifications

Certified Financial Planner (CFP)
Australian Financial Services Licence (AFSL)

Jordan has over a decade of experience in financial planning and is known for clear, client-focused guidance.

Jordan leads the team with a focus on transparency and clear communication. Clients value Jordan's approachable style, thorough knowledge of Australian regulations, and commitment to practical outcomes. Jordan regularly updates the team's process to reflect best practice and legal requirements.

Priya Nair professional portrait

Priya Nair

Senior Advisor

2
18 Years experience
Resource allocation

Bachelor of Commerce Melbourne University

Eden Consulting

Key skills

Problem solving
Data analysis
Client relations

Methodologies

Personalised consultation
Analytical review process

Achievements

Client trust award finalist

Developed compliance checklist

Certifications

Certified Practising Accountant (CPA)
RG146 Compliance Specialist

Priya brings broad industry knowledge, offering practical advice and personalised support for each client.

Priya is known for a thorough approach and commitment to supporting clients from diverse backgrounds. Her analytical skills and dedication to compliance make her a trusted team member. Priya regularly mentors colleagues and contributes to process improvements.

Samuel Lee professional portrait

Samuel Lee

Client Relationship Manager

3
10 Years experience
Client support

Diploma of Financial Services UNSW

Greenway Partners

Key skills

Empathy
Attention to detail
Process management

Methodologies

Client-centred support
Continuous improvement

Achievements

Excellence in client care

Introduced new feedback system

Certifications

FPA Professional Certificate
Australian Compliance Training

Samuel excels at building long-lasting relationships and ensuring every client feels heard and supported.

Samuel's focus is on delivering a positive client experience through attentive service and open communication. He drives initiatives to enhance feedback processes and ensures all interactions uphold our standards of confidentiality and respect.

Angela Murphy professional portrait

Angela Murphy

Compliance Specialist

4
22 Years experience
Regulatory compliance

Graduate Diploma in Compliance Monash University

RegWise Advisory

Key skills

Policy analysis
Legal research
Process auditing

Methodologies

Compliance audits
Best practice evaluation

Achievements

Developed compliance framework

Presented at industry forums

Certifications

Certified Compliance Officer
ASIC Regulatory Training
Risk Management Certification

Angela ensures our processes meet Australian legal standards, contributing deep regulatory knowledge to every case.

Angela’s diligence ensures every recommendation aligns with current regulations and industry standards. She leads internal reviews, provides training on compliance matters, and helps the team adapt to regulatory changes.

Our step-by-step process

We follow a clear process from your first consultation through ongoing support, ensuring your experience is transparent, secure, and aligned with Australian standards.

1

Initial consultation and needs assessment

We meet to discuss your objectives, current situation, and any questions you have about the planning process.

Our goals

Understand your circumstances and clarify your goals.

What we do

Listen carefully to your needs, explain our approach, and gather relevant information for a clear starting point.

How we do it

Use structured interviews and open discussions to develop a comprehensive view of your requirements.

Tools we use

Secure forms, digital questionnaires, and call notes.

Expected outcomes

Summary of your situation and planning objectives.

1–2 days
Lead consultant
2

Analysis and solution development

Our team reviews your information to create tailored recommendations that reflect your priorities.

Our goals

Develop practical, relevant solutions for your needs.

What we do

Collaborate internally to analyse your details and identify suitable approaches, considering all regulatory requirements.

How we do it

Combine analytical tools and team discussions to ensure recommendations are evidence-based and compliant.

Tools we use

Analysis software, compliance checklists, research databases.

Expected outcomes

Proposal of recommended steps and supporting rationale.

2–4 days
Advisor team
3

Review and feedback session

We present our recommendations and discuss each point, ensuring you understand the options and rationale.

Our goals

Support informed decision-making with open dialogue.

What we do

Walk you through each recommendation, answer your questions, and record your feedback for adjustments.

How we do it

Hold a meeting or call to review materials and make changes based on your input.

Tools we use

Presentation slides, feedback forms, secure messaging.

Expected outcomes

Finalised plan reflecting your feedback.

1–2 days
Lead consultant
4

Ongoing support and monitoring

We provide continued guidance, regular check-ins, and updates to help you adapt as your needs evolve.

Our goals

Ensure your plan stays relevant and effective.

What we do

Maintain open communication, monitor developments, and offer updates or adjustments as needed.

How we do it

Use secure messaging, scheduled check-ins, and updated documentation to support your progress.

Tools we use

Client portal, reporting tools, secure email.

Expected outcomes

Progress reports and updated recommendations as required.

Ongoing
Client manager

Service comparison dashboard

See how our approach stands out against typical alternatives

Review the features and client experience offered by tulemtuuro compared to a standard competitor service.

tulemtuuro service

Comprehensive, client-focused planning with ongoing support

4.9/5
Consultation

Standard provider

Generic, one-size-fits-all approach, limited support

3.2/5
Consultation

Personalisation level

How closely plans fit your needs

tulemtuuro service 95%
Standard provider 55%

Transparency

Clarity of process and communication

tulemtuuro service 98%
Standard provider 60%

Ongoing support

Availability of continued guidance

tulemtuuro service 97%
Standard provider 45%

Security standards

Protection of your information

tulemtuuro service 99%
Standard provider 70%